The multitude of communications technologies have actually made it more difficult to get in touch.

Making follow-up phone calls to the media.

For many, the telephone is still the primary source of communicating with others for business, even if it is portable. With no visual cues to look for, your words and the tone of your voice are extrem...

A now-vacated hearing over whether to require Apple to undermine the security of its users prompted an ongoing controversy over government access to encrypted devices. While the court in San Bernardin...

Gillmor discusses how we are losing control over the technology tools that once promised equal opportunity in speech and innovation.

Don't let a poorly thought out phone system interfere with your media relations.