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PRESS RELEASE – FOR IMMEDIATE RELEASE

Giving Small Business Access to Affordable IT Support

Toronto, Ontario. Computer Doctors On Call has announced a new assurance program aimed at helping small to mid size business reduce computer maintenance and servicing costs.

The Toronto, Ontario computer support firm’s Assurance Program covers emergency computer service, software and hardware support, updates, virus removal, preventative maintenance and help desk support for single computer to multi-computer business users.

“Usually when a small business has a computer problem, it could easily shut down the business for as long as the computer is out of service. Unlike Corporate Canada, small businesses simply cannot justify the expense of keeping a full or part time computer support person on staff. As a result, small business has been left out in the cold where the most readily available service solution is based on an eleventh hour hunt for a service technician with an indefinite service cost,” said Abraham Megidish, President of Computer Doctors On Call.

According to a Goldstein & Associates Study, when a major computer failure occurs on a small business’s computer the average downtime is 19 hours. To a small business that has only 3 to 4 computers to handle the accounting, payroll and customer service operations this means a direct productivity loss and indirect revenue loss of up to 33%. To make matters worse, in the year 2002, the average net cost of a stand alone desktop computer repair was $648.54. For a small to mid size business every potential customer is critical and a computer failure could seriously impact the ability to secure and service customers in a timely manner.

Computer Doctors On Call offers its services at a competitive fixed flat service rate through the Assurance Program that controls and reduces the cost of business computer repair and preventative maintenance. “Whether the business has one computer located in a home based office or has ten networked computers in a Bay Street office. Our Assurance Program will not only reduce computer repair and maintenance costs but will also ensure that there will always be someone to respond to a downed computer . . . our mobile computer ambulance is just a call away,” says Megidish.

Unique and innovative to Computers Doctors On Call is their mobile computer ambulance, a refurbished high tech equipped two and a half-ton former paramedic service van. The CDOC blue ambulance with blue emergency lights literally brings a complete computer service lab to the customers’ door where repairs can be done on scene and completed in half the time of a conventional service call. The flexibility and benefits of this capability reduce service costs to both the customer and CDOC, and reduce computer downtime at a customer site by up to 60%, thus managing the risk of productivity loss.

For further information on Computers Doctors On Call visit their website at www.cdoc.ca or telephone 416-663-0292.




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