So You Think It's Easy to Lead During a Crisis?2010-05-30
Richard Martin
Decision-making and leading during a major crisis - such as the current catastrophe in the Gulf of Mexico - is difficult and stressful for a leader.
Social Media Damage Control: Preventing the Viral Crisis2011-05-25
Randall Craig, Social Media and Networking Expert
Social media is a fabulous tool to broadcast the positive, but when others start repeating, re-tweeting, and adding to a negative message, the problem can become a crisis. This crisis can quickly spir...