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Customer Satisfaction: Experts and Sources
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Not Your Mother's Electrolux
Planned Obsolescence
Mokhiber, Russell
Article
2014
CounterPunch
Documentary goes on to present new evidence on the school of engineers who were driven by the market and who were clearly interested in making the most disposable product that they could. Electrolux b...
Raise the bar on customer satisfaction
Siskind, Barry
Article
2009
Sources HotLink
Let your customers expect the unexpected. Offering good service and friendly booth people at a trade show becomes the baseline for superior customer satisfaction.

Government Ministries & Agencies

Canadian Transportation Agency
The Agency's responsibilities include: Dispute Resolution, to resolve complaints about transportation services, rates, fees and charges; Accessibility, to ensure that our national transportation syste...


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